April 30, 2018
To Whom It May Concern:
Re: Letter of Reference for National Pharmacy
I am writing this letter as a reference for National Pharmacy; they are currently our pharmacy services provider for our two long-term care homes, and have been for a few years.
Our experience to date with National Pharmacy has been very positive. They are a knowledgeable company who is very familiar with all the regulatory requirements we follow, and provide ongoing support and assistance for our staff to follow those requirements. They have excellent skills, policies, and procedures that help support our staff. They provide excellent service, quality assurance, and have an established service delivery model that works
well with both of our homes. The pharmacist assigned to us provides great service and is onsite regularly to support all our pharmacy needs. They provide the support as well as the resources we need to ensure we have a safe system of medication delivery. Finally, the company leadership meets with us regularly to review our service delivery needs and to ensure our needs are being met.
Overall National Pharmacy provides outstanding service delivery to both of our homes, and I am pleased to recommend them.
Please feel free to contact me if you have further questions.
President & CEO
Haliburton Highlands Health Services